Privacy Policy

For Using the Website and the Services Offered by or Through the Website

Effective August 2021

Important Note:

We at Summit Hotels & Resorts Pvt. Ltd. firmly believe in maintaining privacy of our guests / patrons / visitors. This is also true for our website as well. We respect the right to privacy of our guests / patrons / visitors and other stakeholders. We would request you to kindly go through this Privacy Policy before giving your consent for our use of your Personal Data. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Definitions:

a. The Company, “We”, “Us”, “Summit” or “our” shall mean Summit Hotels & Resorts Pvt. Ltd. having its office at Office No G0402, City Centre Office Block, Uttorayon, Siliguri, West Bengal 734010
b. Service: Service shall mean any service provided by Summit Hotels & Resorts Pvt. Ltd. on
c. Personal Data: Means data about or relating to a natural person who is directly or indirectly identifiable, having regard to any characteristic, trait, attribute or any other feature of the identity of such natural person, whether online or offline, or any combination of such features with any other information, and shall include any
inference drawn from such data for the purpose of profiling
d. Personally Data: Shall mean any Personal Information and / or Demographic information: gender information; age/date of birth; nationality; religion or faith or belief; Precise Location Data; Payment records; payment method; cardholder or account-holder name; payment amount; and payment date and such other information that may be requested or gathered while you visit, access or use the Site AND From which data your identity can be traced or tracked.
e. Personal Information: Personal Information with respect to a user, i.e. you, shall mean your Personal Data including but not limited to your username or login details; e-mail id; contact number(s), your email address, name, phone number, postal address and other identifiable information.
f. Sensitive Personal Information means any information about you which may, reveal, be related to, or constitute your —
i. financial data;
ii. health data;
iii. official identifier;
iv. sex life;
v. sexual orientation;
vi. biometric data;
vii. genetic data;
viii. transgender status;
ix. intersex status;
x. caste or tribe;
xi. religious or political belief or affiliation;
g. Policy or Privacy Policy: Policy or Privacy Policy shall mean this Policy and shall include all future updates.
h. Precise Location Data: Precise Location Data shall mean the location data that describes the precise geographic location of your device.
i. Site: Site means which is owned and managed by the Company.
j. You/Your: You/Your shall mean a natural or legal person who is at least 18 years of age and could legally enter into a contract in India and can use the services provided on in accordance with the terms and conditions recorded hereinafter.

2. Privacy Policy Overview
This Policy explains how your confidential data might be collected, used, processed or disclosed by the Site and how you can control the use and disclosure of your information, and how your information is protected. This Policy is subject to amendment from time to time, and it shall be your responsibility to read understand and accept the amended Policy for your continued use of the Site.

3. Collection of Personal Data & Sensitive Personal Data
While using our Service, we may ask you to provide us with certain Personal Data &/or Sensitive Personal Data that can be used to contact or identify you. You have to give your express consent in the specified Box for allowing us to collect and Use your Personal Data. In case you do not wish to share your Personal Data & Sensitive Personal Data with us, you may not give consent. You can withdraw your consent to use your Personal Data & Sensitive Personal Data as mentioned above by writing an e-mail from your registered e-mail id to “The Personal Data Protection Officer”. Please note that you may not be able to use our services if you do not allow us to collect or use your Personal Data.

4. Usage of the Personal Data Collected:
• The Personal Data &/or Sensitive Personal Data that we collect through our website shall be used for providing our services in general and also for the purpose of giving any current service or any future service like booking of hotels/ accommodation, updating you about room tariff, updating you about any new scheme, observing user engagement and booking activities across Services and Channels; conducting surveys, managing our IT systems i.e. identification and mitigation of fraudulent activity; compliance with applicable law; and improving our Services.
• We may use your Personal Data to contact you via SMS, whatsapp, email, telephone or other methods of communication to provide you with information regarding our Services that may be of interest to you. We may send information to you regarding our Services, offers; upcoming promotions that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.

5. Divulgence of Personal Data & Sensitive Personal Data Collected:
• We shall not divulge your Personal Data &/or Sensitive Personal Data to third party without your consent and shall protect your personal data to the extent possible, so that no third party gets any access to such personal data. your personal data collected by us shall be processed within India and shall not leave the source of India.
• There may be instances where the law enforcement agencies of India having jurisdiction over us may ask us to disclose your Personal Data as required by or under any law for the time being in force and in such case we shall be disclosing such information as required by the law without any reference to you for which we shall have no liability whatsoever.

5. Data Log
We collect information that your browser sends whenever you visit our site or use our (“Log Data”). This shall include
• Browsing history
• Type of device you are using, I.P address, the internet service provider, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics
• The Device identification (“ID”) of your smartphone or similar handheld device.
• Details relating to your internet like your IP (“Internet Protocol”) address, internet service provider (“ISP”), mobile operator, WiFi connection, service set identifier (“SSID”), International Mobile Subscriber Identity (“IMSI”) and International Mobile Equipment Identity (“IMEI”).
• Device type, settings, software used, cookies used.
• Any other data as our third-party services provider might collect, monitor and analyze to increase our Service’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.

6. Location information
To improve our services, we may use and store information about your location. This shall depend on the permissions you have set on your device. You can enable or disable location services when you use our Service at any time, through your device settings. However, keeping your location services on will give you better experience about the Site.

7. Cookies
Please refer to our Cookie Policy.

8. Do Not Track Activation
The Site supports Do Not Track. Most of the common browser allows the user “Do Not Track (“DNT”). You may set your preference of DNT in your Browser if you do not want to be tracked.

9. Service Providers
We might engage 3rd party individuals / entities to extend certain Service on our behalf. These 3rd parties shall have access to your Personal Information on a need to know basis, only to perform pre-identified tasks on our behalf and are not allowed or entitled to disclose or use your Personal Information for any other purpose.

10. Security of Your Information and Data and Necessary Disclaimer
We understand the importance of protecting your Personal Data. We shall take every reasonably possible step to implement and maintain commercially acceptable security systems, policies, procedures and practices appropriate to the type of the information we process, to protect your Personal Data from unauthorized access, destruction, use, modification, or disclosure. However, Internet being an open-source method of transmission of data and information, it may not be possible to provide 100% security to your Personal Data and thus we do not guarantee complete protection of your Personal Data. Accordingly, you may decide to opt out of our services without any liability to us.

11. Links To Other Sites
Our Website may contain links or take you to other sites that are not operated by us and on which we do not have any control and thus shall not be responsible for any damage suffered by you while using those site/s. If you choose to visit / access such third-party website we request you to do so after detailed review of the privacy policy, terms of use etc. of that third party. We assume no liability for any misuse of your data by that 3rd party.

12. Merger & Acquisition
In case the Site or the Company is sold or transferred by way of Merger & Acquisition in accordance with law to a third party we shall transfer your Personal Information as a business asset and your Personal Information shall be subject to a different Privacy Policy. Every such Transfer shall be intimated to you by appropriate means and you shall be at liberty to opt out from the service of without any liabilities to us.

13. Children’s Privacy
We do not collect any information of persons below the age of 18 years and parents are required to exercise reasonable control for that.

14. Changes To This Privacy Policy
This Privacy Policy is effective as August 2021. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

15. Contact Us
For any questions about this Privacy Policy, please contact us at the following address:
Office No G0402, City Centre Office Block,
Uttorayon, Siliguri, West Bengal 734010