What is a chalet room?
A chalet is a wooden house with overhanging eaves. Our chalet rooms are very spacious with a separate living area and a private balcony which offers spectacular views. An added bonus is that the view can also be enjoyed from the bath tub.

How many people can an Executive Room accommodate?
With an additional bed on a chargeable basis, Executive Rooms can comfortably accommodate three guests

Do you serve alcohol?
We serve alcohol in our properties in Gangtok, Namchi and Pelling only. The properties in these destinations have both restaurants and bars.

Is it possible to transfer my booking within destinations as you are a chain of hotels & resorts?
Yes, booking transfers within our properties in the same or different destination(s) can be made with an annexation charge. However, the confirmation of the booking transfer is subject to the availability of room(s).

What is the ideal time I should spend in one destination?
We recommend a minimum of two-three nights in each destination. The number of nights can be increased or decreased based on the travel plan. To know more about the destinations, please visit the Experiences section on our website and explore the Destinations and Activities In and Around sections. You can also write to us directly on the Plan Your Trip section.

Are there any special facilities provided to corporate guests?
For corporate and business guests, Summit Hotels & Resorts offer facilities like conference room, business centre, wakeup & turndown service and packed breakfast among others.

Many of our properties also offer banquet facilities for a variety of events including meetings, conferences, weddings, expos and exhibitions.

To name a few, Summit Barsana Resort & Spa, Kalimpong, Summit Bird’s Valley Resort & Spa, Munnar, Summit Denzong Hotel & Spa, Gangtok, Summit Hermon Hotel & Spa, Darjeeling, Summit Norling Resort & Spa, Gangtok, Summit Swiss Heritage Hotel, Darjeeling and Summit Thistle Villas Luxury Spa Resort, Mashobra are popular choices for corporate retreats and off-sites.

To know more, please get in touch with our team at 8388877888.

What do I do if I have lost or forgotten something in my room?
If you have lost or forgotten your belonging(s) in the room or hotel premises, please contact our Guest Relations team at 8388877888.