FACILITIES AND AMENITIES

What is the check-in and check-out time?
The check-in time is 2:00 PM and check-out time is 12 noon.

Is parking available at the hotel?
We offer free parking facility to our guests across all properties.

What are the front desk/reception opening hours?
The front desk and reception are open 24 hours across all our properties and our executives are available to assist you both during the day and at night.

Do you have pet-friendly properties?
Sorry, pets are not allowed in our properties.

Can I book two or more rooms in different categories?
Yes, two or more rooms in different categories can be booked. Our sales executives will be happy to help you. To place a booking request, please call +91 83 8887 7888.

Is Wi-Fi available in the hotel/in the rooms?
We provide free Wi-Fi to our guests in all rooms and public areas across our properties.

Do you offer non-smoking rooms?
We offer both smoking and non-smoking rooms.

Do you have a tea & coffee maker in the room?
Tea and coffee makers are a standard in-room amenity across all our properties. Please note that the electric kettle is only meant to boil water.

Do you charge for a room heater?
We offer complimentary room heaters during winter. Room heaters can also be provided on request during unseasonal temperature drops.

Can I use the spa even if I am not staying in the hotel?
The spa services can be availed by both check-in and visiting guests. To book an appointment, please contact +91 83 8887 7888 or the front desk at the property.

Do you offer a hotel shuttle?
Hotel shuttles are provided only in select properties at minimal costs. Please get in touch with our sales or reservation executives at +91 83 8887 7888 to book a hotel shuttle.

What do you provide in a honeymoon package?
There are various honeymoon packages on offer for our properties in Darjeeling, Gangtok, Kalimpong, and Shimla. For further details, please visit the Promotions sections on our website or get in touch with our sales or reservation executives at +91 83 8887 7888.

Do you have a swimming pool in any of your hotels?
Summit Green Village Lake Resort & Spa, Kaziranga,  Summit Jungle Resort, Lansdowne, Summit By The Ganges Beach Resort & Spa, Rishikesh, Summit Calangute Resort & Spa, Goa, Summit Bougainvillea Tea Resort, Kurseong. 

What facilities do you have for children?
We have an indoor Kids’ Zone in most of our properties and outdoor playgrounds in select properties.