What is the check-in and check-out time?
The check-in time is 2 PM and check-out time is 12 noon

Is parking available at the hotel?
We offer free parking facility to our guests across all properties

What is the front desk/reception opening hours?
The front desk and reception is open 24 hours across all our properties and our executives are available to assist you both during the day and at night

Do you have pet-friendly properties?
Sorry, pets are not allowed in our properties

Can I book two or more rooms in different categories?
Yes, two or more rooms in different categories can be booked. Our sales executives will be happy to help you. To place a booking request, please call 8388877888.

Is WiFi available in the hotel/in the rooms?
We provide free WiFi to our guests in all rooms and public areas across our properties

Do you offer non-smoking rooms?
We offer both smoking and non-smoking rooms

Do you have a tea & coffee makers in the room?
Tea and coffee makers are a standard in-room amenity across all our properties> Please note that the electric kettle is only meant to boil water.

Do you charge for a room heater?
We offer complimentary room heaters during winter. Room heaters can also be provided on request during unseasonal temperature drops.

Can I use the spa even if I am not staying in the hotel?
The spa services can be availed by both check-in and visiting guests. To book an appointment, please contact 8388877888 or the front desk at the property.

Do you offer hotel shuttle?
Hotel shuttles are provided only in select properties at minimal costs. Please get in touch with our sales or reservation executives at 8388877888 to book a hotel shuttle.

What do you provide in a honeymoon package?
There are various honeymoon packages on offer for our properties in Darjeeling, Gangtok, Kalimpong, Shimla, . For further details, please visit Promotions sections in our website or get in touch with our sales or reservation executives at 8388877888.

Do you have a swimming pool in any of your hotels?
Summit Green Village Lake Resort & Spa, Kaziranga ,  Summit Jungle Resort, Lansdowne , Summit By The Ganges Beach Resort & Spa, Rishikesh , Summit Calangute Resort & Spa, Goa , Summit Bougainvillea Tea Resort, Kurseong. 

What facilities do you have for children?
We have an indoor Kids’ Zone in most our properties and outdoor playgrounds in select properties.