HOTEL RESERVATION AND PAYMENT

How do I book my stay with Summit Hotels & Resorts?
To register a booking with us, you can visit our website www.summithotels.in for online booking, chat with our sales & reservation executive online or call us directly at +91 83 8887 7888.

How will I know my reservation is confirmed?
Once we receive the payment, your reservation will be confirmed. You will receive an email from us conveying the same.

What is the maximum number of guests allowed in a reservation request? Are group bookings possible online?
Reservation via online travel portals allows up to 10 adults or 5 couples with 2 children per couple.  We recommend that you call us directly on +91 83 8887 7888 and we will take care of it for you.

Can you make an itinerary for guests?
Yes, we have a team of holiday experts who can plan an itinerary based on your travel plans at a minimal cost. Our destinations include Darjeeling, Gangtok, Kalimpong, Lachen, Kalimpong, Kurseong, Pelling, Shimla, Rishikesh, Goa and Kaziranga in India. To get in touch with our holiday experts, please contact +91 83 8887 7888. You can also write to us directly at info@summithotels.in or via the Plan Your Trip section under Experiences on the site.

What is your cancellation policy?
The cancellation policy varies for different regions and destinations according to the on-season and off-season. 

What forms of payments are accepted for bookings?
For online bookings, via the Summit website or any other travel portal, all debit and credit cards are accepted, barring American Express. 

Where can I get a copy of my invoice?
You can get a copy of the invoice in your booking confirmation mail. If you require a hard copy, the hotel reception will provide one at the time of checkout.